Overview
K&H Medical delivers a long-term Planned Preventative Maintenance (PPM) contract at King’s College Hospital, supporting a large and complex medical gas infrastructure within a live acute hospital environment. These systems operate continuously and are critical to patient care, requiring a reliable and fully compliant maintenance approach.
Scope of Services
Our maintenance responsibilities include:
- Quarterly Planned Preventative Maintenance (PPM) inspections
- Inspection and servicing of 14 Medical Air Plants
- Inspection and servicing of 17 Vacuum Plants
- Inspection and servicing of 47 AGSS Plants
- Inspection and servicing of 19 Manifolds
- Annual coverage of all terminal units across the site
- 24/7 reactive call-out support
- Full compliance with HTM 02-01
The Challenge
- High-dependency hospital environment operating 24/7
- Large volume of critical medical gas assets across site
- Requirement for continuous system uptime with zero disruption
- Maintaining compliance across a complex, multi-system infrastructure
Our Approach
K&H Medical delivers a structured and proactive maintenance strategy:
- A dedicated site engineer assigned to ensure consistency and in-depth knowledge of the estate
- All inspections carried out by qualified HTM 02-01 Competent Persons
- Quarterly, forward-planned PPM visits aligned with hospital operations
- Early identification and escalation of defects, with clear categorisation and reporting
- Close coordination with the hospital Estates team and Authorised Persons
- Detailed digital reporting via a secure client portal for full transparency and audit readiness
Results & Impact
- High reliability across all medical gas systems
- Reduced risk of unplanned failures through proactive maintenance
- Full compliance with HTM 02-01 maintained
- Efficient defect management with clear, timely reporting and quotations
- Rapid response capability supported by 24/7 call-out service and readily available spares
- Strong working relationship through consistent on-site engineering presence
Key Takeaway
Through a dedicated engineering presence, structured maintenance delivery, and a proactive approach to system management, K&H Medical ensures that critical medical gas systems at King’s College Hospital remain safe, compliant and fully operational – supporting uninterrupted patient care.
